In fairness to toby, he's tried several times in the past to help new players, and more-or-less every single one of them has ignored everything he said and just been abusive to him.
It is true, and there's been a few public ones within IRC, too. The game is in some areas difficult to grasp, and when an experienced player gives a hand - People think there must be an easier way, etc etc.
Generally speaking, there isn't. I've always believed personal trial and error is the best way to learn - Help is nice for the basics (the uses of harvesters, the best land to use, the concepts of weather, and what some of the base units do such as SGT, and the like), but when you delve into ratios, armour-stripping, and the like - Their interest will wane. The fun is in finding this out for yourself, and if you become unstuck, then some help is always nice.